Technical Support

CCS offers technical support for the EZ Web Lynx devices and development kits.

For pre-sale technical questions, please e-mail: support@ezweblynx.com.

Questions

Questions or help using the EZ Web Lynx device or Development Kit? Email support@ezweblynx.com or call (262) 522-6500, ext. 32.

Documentation

Click here to download the current version of the EZ Web Lynx Manual.

Hardware

One Year Guarantee:

CCS guarantees all hardware products for any manufacturing defects within one year of purchase date. Defective hardware will be refunded or replaced. Any replacement items will be shipped UPS ground by CCS; if a customer requires a different shipping method than aforementioned, customer agrees to pay the difference.

After One Year Guarantee:

CCS will repair or replace most malfunctioning products (of the same model/revision only) for a fixed price. Repairs beyond malfunctioning will be quoted before repair occurs.

  • Customer agrees to pay shipping both ways. This is not included in the fixed price for repair or replacement.
  • If CCS is not able to find a defect, or if only firmware was updated, then the customer will only be charged shipping to return the product.

Please call customer service at (262) 522-6500 ext. 35 or email sales@ezweblynx.com for repair/replacement cost.